Privacy Policy

1. Who is responsible for your personal data?

The website is operated under the brand Linda Togo Health & Wellness.

Contact email: hello@lindatogo.com

For questions about this Privacy Policy or the handling of your personal information, contact us at the email address above.

The full legal identity and postal address of the responsible data controller must also be made available in the website’s final legal information.

2. Personal information we may collect

The information collected depends on how you interact with the website.

Information you provide directly

When you contact us or submit an enquiry, we may collect information such as your name, email address, organisation, the subject of your enquiry, and the details you choose to include in your message.

If you submit a speaking, community engagement, workshop, or brand partnership enquiry, we may also receive information relevant to that request, such as your organisation’s details, proposed activity, intended audience, preferred dates, location, estimated participant numbers, campaign objectives, and budget information.

Please avoid including sensitive personal information or detailed medical information in general enquiry forms.

Information collected when you visit the website

Depending on the website’s hosting, security, analytics, and technical configuration, information may be processed to deliver the website and protect it from misuse. This may include technical information such as your IP address, browser type, device information, pages requested, timestamps, and server logs.

The actual information collected depends on the services and technologies enabled on the website.

Cookies and similar technologies

The website may use cookies or similar technologies that are necessary for its operation. Analytics, embedded media, advertising, or other optional technologies may also process information if they are installed.

Where consent is legally required, optional technologies must not be activated before valid consent has been obtained. You can manage applicable preferences through the website’s cookie settings.

3. How we use personal information

Depending on your interaction with the website, personal data may be used to:

• Respond to questions and general enquiries.

• Review requests for lifestyle transformation support, wellness education, speaking, workshops, or community engagement.

• Assess proposed brand partnerships and collaboration opportunities.

• Communicate about an enquiry, proposed activity, or agreed service.

• Maintain website security, prevent misuse, and troubleshoot technical issues.

• Meet applicable legal obligations and establish, exercise, or defend legal claims.

• Send newsletters or other marketing communications where the necessary legal requirements have been met.

We do not need every category of information for every enquiry. Please provide only the information relevant to your request.

4. Legal basis for processing

Under the General Data Protection Regulation (GDPR), personal data must be processed on an applicable legal basis.

Depending on the circumstances, processing may be based on:

• Consent: for activities that require your permission, such as certain optional cookies or marketing communications.

• Pre-contractual steps or contract performance: when processing is necessary to respond to a service enquiry, prepare an agreement, or deliver an agreed service.

• Legal obligations: when information must be processed to comply with applicable law.

• Legitimate interests: when processing is necessary for a legitimate purpose, such as website security or handling business communications, provided your rights and interests do not override those interests.

The applicable basis depends on the particular processing activity.

5. Contact forms and enquiries

When you contact Linda Togo Health & Wellness, the information you provide is used to understand and respond to your request.

Access should be limited to people who need the information to handle the enquiry. Information may be processed through the website’s hosting, form delivery, email, or business-management systems where those systems are used.

We do not use enquiry information for unrelated marketing purposes without an appropriate legal basis.

Please note that sending an enquiry does not automatically create a client relationship, guarantee that a service will be offered, or confirm a booking.

6. Newsletters and marketing communications

If a newsletter or mailing list is offered, your email address and any other requested information may be used to deliver the communications you have chosen to receive.

Where consent is the applicable legal basis, you may withdraw it at any time. Each marketing email should provide a practical way to unsubscribe.

Unsubscribing from marketing communications does not affect the lawfulness of processing carried out before withdrawal, and it does not prevent necessary service-related communications.

A newsletter service should only be described here as operational once it has been implemented and its provider and data flows have been verified.

7. Sharing personal information

Personal data may be shared with service providers where necessary to operate the website or handle an enquiry. Depending on the website configuration, these may include hosting providers, email services, form-processing tools, security services, analytics providers, or business-management systems.

Where required, appropriate data-processing agreements and safeguards must be in place.

Personal data may also be disclosed when required by law or when necessary to establish, exercise, or defend legal claims.

Personal data is not made available to unrelated third parties for their own marketing simply because you contact us.

8. International data transfers

Some digital service providers may process information outside the European Economic Area (EEA). If this occurs, the relevant transfer requirements under data protection law must be satisfied, including an applicable adequacy decision or appropriate safeguards where required.

The actual providers, processing locations, and transfer mechanisms depend on the services used by the website.

9. How long we keep information

Personal information is retained only for as long as necessary for the purpose for which it was collected, subject to applicable legal retention requirements.

Enquiry information may be retained for the time needed to respond, manage a potential or existing business relationship, and address relevant legal or administrative requirements. Contractual, accounting, and other records may need to be retained for statutory periods.

Information that is no longer required should be deleted or anonymised securely, unless continued retention is legally required.

The retention period depends on the type of information and the circumstances of its collection.

10. Your data protection rights

Subject to the conditions and exceptions provided by law, you may have the right to:

• Request access to your personal data.

• Request correction of inaccurate or incomplete data.

• Request erasure of personal data.

• Request restriction of processing.

• Receive certain personal data in a portable format.

• Object to processing based on legitimate interests.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with a competent data protection supervisory authority.

To exercise a right or ask a privacy question, email hello@lindatogo.com. We may need to verify your identity before responding.

11. Right to complain

If you believe your personal data has been handled unlawfully, you may lodge a complaint with a competent data protection supervisory authority, particularly the authority responsible for the place where you live, work, or where the alleged infringement occurred.

12. Website security

Reasonable technical and organisational measures should be used to protect personal data against unauthorised access, loss, alteration, or disclosure. No internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Children’s privacy

This website is intended for a general audience. If a specific programme or service is designed for children, its data collection, consent arrangements, and safeguarding procedures must be addressed separately in accordance with applicable law.

Please do not submit children’s personal information through a general enquiry form unless it is necessary and you are authorised to provide it.

14. Third-party websites and embedded content

This website may link to external websites or include embedded content, such as videos or social media material. When you interact with an external service, its own privacy policy and terms may apply. Depending on how embedded content is configured, the external provider may process information about your visit.

15. Changes to this Privacy Policy

This Privacy Policy may be updated when the website, its services, or applicable legal requirements change. The current version will be published on this page with its latest update date.

16. Contact

For privacy-related questions, requests, or concerns, contact:

Linda Togo Health & Wellness
Email: hello@lindatogo.com